General Questions

At IceHouse Customs, we aim to make motorcycle servicing and customizing as straightforward and stress-free as possible. Here are some frequently asked questions. If you don’t find the answer you’re looking for, feel free to reach out to our Customer Service team at +41 78 794 58 98. You can also send us SMS or WhatsApp messages at this number.

IceHouse Customs offers a range of services tailored to meet your motorcycle needs. Our services include:

  1. Motorcycle Servicing: We provide comprehensive servicing to keep your motorcycle running smoothly, addressing maintenance needs and ensuring optimal performance.

  2. Customization: Elevate your ride with our customization services. From personalized paint jobs to unique modifications, we can bring your vision to life.

  3. Repairs and Maintenance: Our skilled technicians are equipped to handle repairs and regular maintenance, ensuring the longevity of your motorcycle.

  4. Parts and Accessories: Explore our selection of high-quality motorcycle parts and accessories to enhance both performance and style.

  5. Motorcycle Sale: Check out the what great motorcycles we have for sale in our inventory. All of these have gone through a rigorous inspection to ensure a top quality vehicle for our customers.

  6. Full Detailing: IceHouse Customs has partnered up with CAVEAU Waxing & Detailing Factory to offer our customers the best care for your motorcycle. This includes also the NANO Tech final protection to ensure your motorcycle is well protected from the elements and peace of mind.

  7. Consultations: Not sure where to start? Schedule a consultation with our experts to discuss your motorcycle goals and how we can assist you.

For more details or specific inquiries, feel free to contact our Customer Service team.

To determine the maintenance schedule for your motorcycle, follow these steps:

  1. Check the Owner’s Manual: The manufacturer’s recommended maintenance schedule is usually outlined in the owner’s manual that came with your motorcycle. This guide provides valuable information on when specific services and checks are recommended.

  2. Online Resources: Visit the official website of the motorcycle manufacturer. Often, manufacturers provide digital versions of the owner’s manual and additional resources, including updated maintenance schedules.

  3. Contact IceHouse Customs: Our Customer Service team is here to assist you. Reach out to us via phone at +41 78 794 58 98, or send us a message through SMS, WhatsApp, or email. We can provide guidance on your motorcycle’s maintenance needs based on its make, model, and usage.

Remember, regular maintenance is crucial for the longevity and optimal performance of your motorcycle.

Keeping track of routine maintenance for your motorcycle is essential for its longevity and performance. Here are some effective ways to stay organized:

  1. Set Reminders: Use your smartphone or a dedicated planner to set reminders for upcoming maintenance tasks. Schedule alerts for oil changes, tire rotations, and other routine checks.

  2. Create a Maintenance Log: Keep a physical or digital logbook where you document each maintenance activity, including the date, type of service, and any parts replaced. This helps you track when the next service is due.

  3. Use Maintenance Apps: Explore maintenance tracking apps designed for vehicles. These apps often allow you to input your motorcycle’s details and receive automatic reminders for scheduled services.

  4. Follow Manufacturer Recommendations: Refer to your motorcycle’s owner’s manual for the manufacturer’s recommended maintenance schedule. This serves as a comprehensive guide for routine checks and services.

  5. Consult IceHouse Customs: Our experts at IceHouse Customs can assist you in creating a personalized maintenance plan. Contact our Customer Service team at +41 78 794 58 98 for advice and guidance.

By staying proactive and organized, you ensure that your motorcycle receives timely and necessary maintenance, contributing to its overall health and performance.

The frequency of oil changes depends on various factors, including your motorcycle’s make, model, and usage. As a general guideline:

  1. Regular Motorcycles: For most standard motorcycles, it’s recommended to change the oil every 5,000 to 8,000 kilometers or every twelve months, whichever comes first.

  2. High-Performance Motorcycles: If you own a high-performance or specialized motorcycle, it’s advisable to follow the manufacturer’s recommendations, which might suggest more frequent oil changes. 3000 to 5000 kilometers.

  3. Check the Owner’s Manual: Refer to your motorcycle’s owner’s manual for the specific oil change intervals recommended by the manufacturer. This is the most accurate guide tailored to your bike.

  4. Contact IceHouse Customs: If you’re unsure or have specific questions related to your motorcycle’s oil change schedule, feel free to contact our Customer Service team at +41 78 794 58 98. We can provide personalized advice based on your motorcycle’s details.

Remember, regular oil changes are crucial for maintaining engine health and overall performance. Staying informed about your motorcycle’s specific needs ensures optimal reliability.

Adhering to the recommended maintenance schedule is crucial to uphold your warranty. Deviating from the prescribed activities may impact your warranty coverage. Here’s what you need to know:

  1. Manufacturer’s Guidelines: The warranty provided by the manufacturer often comes with specific terms and conditions, including adherence to the recommended maintenance schedule outlined in the owner’s manual.

  2. Regular Maintenance: Failing to perform routine maintenance activities, such as oil changes, inspections, and other recommended services, may void certain aspects of your warranty.

  3. Documented Records: Keep thorough records of all maintenance activities, including dates, services performed, and receipts. Having a documented history demonstrates your commitment to proper care and may be required for warranty claims.

  4. Consult IceHouse Customs: If you have questions about your motorcycle’s warranty and maintenance requirements, feel free to contact our Customer Service team at +41 78 794 58 98. We can provide guidance on staying within warranty guidelines.

It’s essential to prioritize regular maintenance to both ensure the longevity of your motorcycle and maintain warranty coverage. Always consult your owner’s manual and contact us if you have any concerns.

Maintaining the correct tire pressure is crucial for your motorcycle’s safety and performance. Follow these guidelines:

  1. Recommended Pressure: Refer to your motorcycle’s owner’s manual or the information label on the motorcycle itself for the manufacturer’s recommended tire pressure. This is usually expressed in BAR or pounds per square inch (psi) and may vary between front and rear tires.

  2. Check Frequency: Regularly check your tire pressure at least twice a month and before long rides. Fluctuations in temperature can affect tire pressure, so it’s crucial to monitor it consistently.

  3. Use a Reliable Gauge: Invest in a quality tire pressure gauge to ensure accurate readings. Many gas stations provide air pumps with built-in gauges for convenience.

  4. Visual Inspection: Besides checking pressure, visually inspect your tires for signs of wear, damage, or embedded objects. Address any issues promptly to ensure safety.

  5. Contact IceHouse Customs: If you’re unsure about the recommended tire pressure for your motorcycle or need assistance, feel free to contact our Customer Service team at +41 78 794 58 98. We can provide guidance based on your motorcycle’s specifications.

By maintaining the correct tire pressure, you enhance safety, improve fuel efficiency, and extend the lifespan of your motorcycle tires.

Checking your motorcycle’s oil level is a simple yet essential task. Follow these steps:

  1. Warm Up the Engine: Start your motorcycle and let it run for a few minutes. Warm oil provides a more accurate reading.

  2. Turn Off the Engine: Ensure your motorcycle is on level ground and turn off the engine. Wait for a minute or two to allow the oil to settle.

  3. Locate the Dipstick: Most motorcycles have an oil dipstick, usually located on the side of the engine. Consult your owner’s manual for the exact location.

  4. Remove and Wipe the Dipstick: Take out the dipstick, wipe it clean with a lint-free cloth, and reinsert it fully.

  5. Check the Oil Level: Remove the dipstick again and observe the oil level. It should fall between the minimum and maximum marks on the dipstick.

  6. Add Oil if Needed: If the oil level is below the minimum mark, add the appropriate type and amount of oil. Be cautious not to overfill.

  7. Consult IceHouse Customs: If you have difficulty locating the dipstick or interpreting oil levels, contact our Customer Service team at +41 78 794 58 98. We can offer guidance based on your motorcycle’s make and model.

Performing regular oil level checks ensures optimal engine performance and longevity. Refer to your owner’s manual for specific instructions and intervals.

Receiving an invitation for periodic testing is a reminder that your motorcycle requires essential attention. At IceHouse Customs, we offer a convenient solution to assist you with this process:

  1. Choose a Pre-Inspection Service: Opt for our pre-inspection service, where our skilled technicians thoroughly examine your motorcycle to identify any potential issues before the actual testing.

  2. Schedule an Appointment: Contact IceHouse Customs to schedule an appointment for the pre-inspection service. We will ensure your motorcycle is thoroughly checked and ready for testing.

  3. Testing Agency Assistance: If you prefer, take advantage of our additional service to transport your motorcycle to the testing agency. This option alleviates the burden on you, providing a hassle-free experience.

  4. Communication is Key: Communicate any specific concerns or observations you have about your motorcycle during the pre-inspection. This information helps us address issues more effectively.

  5. Follow Recommendations: After the pre-inspection, our team will provide recommendations based on the findings. Address any necessary maintenance or repairs to ensure your motorcycle is in optimal condition.

  6. Effortless Testing Process: If you choose to use our service to take your motorcycle to the testing agency, we’ll handle the logistics, making the entire testing process more convenient for you.

For further details or to schedule your pre-inspection and testing agency assistance, contact our Customer Service team at +41 78 794 58 98. We are here to make the process seamless and stress-free for you.

Thank you for entrusting IceHouse Customs with your motorcycle care needs!

Discovering your motorcycle dropped can be concerning, but here’s what you should do to assess and address the situation:

  1. Ensure Safety: If the motorcycle is on its side, prioritize safety. Check for any immediate hazards, and if possible, move the motorcycle to a secure location away from traffic.

  2. Inspect for Damage: Assess the extent of the damage by carefully examining the motorcycle. Look for visible damage to the body, handlebars, mirrors, lights, and other components.

  3. Check for Fluid Leaks: Inspect the ground beneath the motorcycle for any signs of fluid leaks, such as oil or fuel. If you notice a leak, avoid starting the motorcycle, and address the issue promptly.

  4. Assess Mechanical Condition: Attempt to start the motorcycle and listen for any unusual sounds. Check the responsiveness of the throttle, brakes, and other controls.

  5. Take Photos: Document the damage by taking clear photos from various angles. These photos can be valuable for insurance claims or discussions with a repair professional.

  6. Contact IceHouse Customs: If you’re unsure about the extent of the damage or need professional assistance, contact IceHouse Customs at +41 78 794 58 98. Our team can provide guidance on the next steps, arrange for necessary repairs, and even assist with the recovery of your motorcycle.

  7. Insurance Reporting: If the damage is significant, contact your insurance provider to report the incident and initiate the claims process. We can help streamline this process by providing the necessary documentation and information.

Remember, accidents happen, and addressing the situation promptly can help minimize further damage. Whether it’s a minor scratch or more significant issues, our team is here to assist you in getting your motorcycle back in top shape.

Winterizing your motorcycle is a crucial step to ensure its well-being during the colder months. Here’s why and what you should consider:

  1. Protect Against Corrosion: Winter conditions, including salt on roads, can lead to corrosion. Winterizing involves cleaning and applying a protective coating to vulnerable areas, such as metal surfaces and chrome, to prevent corrosion.

  2. Preserve the Battery: Cold temperatures can affect your motorcycle’s battery. Before storing your bike for an extended period, consider removing the battery and storing it in a cool, dry place. Alternatively, keep the battery charged with a maintenance charger.

  3. Fuel Stabilization: Adding a fuel stabilizer to the tank prevents fuel from deteriorating and forming deposits, which can affect the carburetor or fuel injectors. Run the motorcycle for a short period after adding the stabilizer to ensure it circulates through the system.

  4. Tire Maintenance: Inflate your tires to the recommended pressure plus 10% to prevent flat spots. If possible, elevate the motorcycle to reduce pressure on the tires. Periodically rotate the tires during storage.

  5. Fluid Checks: Ensure all fluids are at the proper levels. Change the oil and filter before winter storage to remove any contaminants. Brake fluid and coolant levels should also be checked.

  6. Storage Environment: Find a cool, dry, and well-ventilated storage space for your motorcycle. If feasible, store the motorcycle indoors, preferably in a climate-controlled area, to provide optimal protection against temperature extremes.

  7. Carburetor Specific Models: When it comes to our carburetor motorcycles, one added step is required for proper storage, this is the step of closing off the fuel supply before shutting the engine off for the last time. This helps to prevent garnish buildup in the float and avoids problems when it’s time to start riding again.

  8. Winterization Options at IceHouse Customs: At IceHouse Customs, we offer comprehensive winterization services for the entire motorcycle or specific services such as battery preservation. If you’re uncertain about the winterization process or need professional assistance, contact our Customer Service team at +41 78 794 58 98. We can provide guidance based on your motorcycle’s make and model.

By taking these winterization steps and considering an indoor, climate-controlled storage space, you help preserve your motorcycle’s condition and ensure it’s ready for the road when warmer weather returns.



Via San Bernardino 10  – 6532 Castione


+41 78 794 58 98






09:00 – 12:00 / 14:00 – 18:00


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